Your pack shipment
International shipping is handled by Parcel Force Worldwide 5-7 business days delivery usually. Business days are Monday - Friday excluding holidays.
Packages are generally dispatched within 1 days after receipt of payment and are shipped via ParcelForce with tracking and drop-off with signature. All orders will be insured for the full purchase amount, and can be tracked at the http://www.usps.com website.
Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Returns or Exchanges
In the unlikely event of manufacturing faults, we would replace/repair the products at no cost to the customer.
To return an item, you must email us and inform us of the reason. We will then provide you with further instructions.
Goods must be returned within 8 days of receipt date - unworn and contain all the original packaging and labels. We will credit your original method of payment, excluding 25% re-stocking/processing fee and US$30 return fee. All shipping costs associated with the return of goods are the responsibility of the consumer.
Refunds
Refunds will only be allowed if the product is returned unopened within 7 days of the purchase date.
Cancellations or Change information (size,color or address...)
If you wish to cancel your order or change information within 2 hours, please email us immediately. 25% cancellation fee applies. Shipped orders cannot be cancelled. Hope you can understand. Thank you.聽
